LEGAL REFERENCE

Your privacy and account security come first

We've built rajanandot around protecting your account, your payment details and your personal information. This policy explains exactly how we collect, store and safeguard your data—whether you're depositing...

Data ProtectionSecure PaymentsTransparencyYour Control
Tour the Lobby Read FAQ
rajanandot Your privacy and account security come first

Our privacy commitment and scope

rajanandot operates in supported regions across Indonesia where local law permits online gaming. We collect personal data—your name, email, phone, account details and payment information—only to verify your identity, process transactions and deliver our live casino tables, slots and sportsbook services. Your data is encrypted end-to-end and never shared with third parties except payment processors (QRIS, DANA, OVO, GoPay partners) and regulatory

bodies where legally required. We retain your information for as long as your account is active, plus seven years for regulatory compliance. You can request access, correction or deletion of your personal data at any time via our support team.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Get in touch about your privacy

Email Support Send privacy inquiries to our data protection team. We respond within 48 hours with answers to policy questions, data requests and account concerns.
Live Chat Chat with our support agents directly. Available during lobby hours to clarify privacy terms, explain how your data flows and help with account settings.
Account Settings Review and update your personal information, communication preferences and data sharing choices from your account dashboard whenever you need.
REVIEW SIGNALS

How we protect your trust

SSL Encryption

All data transmitted between your device and our servers is encrypted with industry-standard SSL certificates, keeping payment details and account info secure.

Payment Processor Integration

QRIS, DANA, OVO and GoPay transactions bypass our servers entirely—payment data goes directly to partner banks, never stored on our systems.

Regular Security Audits

We conduct quarterly penetration testing and compliance reviews to identify vulnerabilities before they affect your account or payment methods.

Data Minimisation

We only ask for information we actually need. Your address, phone and payment details are collected solely to verify your identity and process deposits.

No Third-Party Selling

Your personal data is never sold to marketers, advertisers or data brokers. We share it only with payment processors and compliance bodies.

Transparent Logging

Every login, deposit and withdrawal is logged and visible to you. Spot suspicious activity in your account history and report it instantly.

Consistency across our policy pages

Terms of Service
Our terms define user rights and platform rules; this privacy policy explains data handling. Both documents are aligned and updated together.
Cookie Policy
Cookies are covered in our separate cookie policy. We use them to remember your lobby preferences and keep you logged in—never for tracking outside rajanandot.
Payment Terms
Payment security is explained here; deposit and withdrawal rules live in our payment guide. Both reference QRIS, DANA, OVO and GoPay the same way.
Responsible Account Use
Account limits and self-help tools are in our account policy. Privacy terms ensure your preferences are stored securely and respected across sessions.
Dispute Resolution
If you disagree with how we've handled your data, our dispute process (in terms of service) includes a step-by-step path to request corrections.
Contact & Updates
The same support email appears across all our policies. When we update this privacy policy, we notify you via email and in-account messages.
Compliance & Jurisdiction
All our policies reflect Indonesia law where applicable. We adapt terms for supported regions and keep language consistent across sportsbook and casino.
QUICK SIGNAL

What makes our privacy approach different

Account Verification Built In We verify your identity the moment you open an account...
Payment Data Never Stored QRIS, DANA, OVO and GoPay details flow directly to payment...
Transparent Consent Model When you sign up, you explicitly choose what we can...
Audit Trail at Your Fingertips Every login, deposit and gameplay session is logged and visible...
Data Deletion on Request Close your account and request full data deletion. We remove...
No Behavioural Selling We don't profile your gaming habits to sell to third...

Frequently asked questions about privacy

Payment data bypasses our servers entirely. QRIS, DANA, OVO and GoPay process transactions between your bank and the payment partner. We see only a confirmation—never your actual credentials. This keeps your account secure and your wallet details private.

Yes. Contact our support team with a data access request and we'll compile your full profile—name, email, phone, account history, deposits and login records—within 14 days. We send it in a portable format you can download and share.

Your account goes dormant immediately. Personal data is retained for seven years to satisfy regulatory requirements. You can request full deletion before that period, and we'll anonymise everything except compliance records required by Indonesia law.

No. Your slot plays, live table sessions and sportsbook activity are never sold, shared or profiled for third-party marketing. We keep gameplay data separate from personal information and use it only to deliver your account and improve platform stability.

We review our policy every six months or when regulations change. If updates affect how we handle your data, we notify you via email and in-account message at least 30 days before the change takes effect.

Check your activity log (login, deposit and withdrawal history) in account settings. If something looks wrong, contact support immediately. We investigate within 24 hours and can reverse unauthorised transactions if confirmed.

Yes. Every connection between your device and rajanandot uses SSL encryption. This protects your account session, personal information and activity whether you're on mobile exploring slots or desktop watching live baccarat tables.